Friends in High IT Places

This is Kurt taking a look at my laptop. I mentioned I had a display problem and he said I could bring it in and he would look at it. Since it is no longer under warranty "look at it" can also mean remove panels and poke at computer innards marked "Warning: High Voltage" with a small screwdriver. "Hey that thing says 'High Voltage,'" I said. Kurt assured me the sticker was only there to ward off any attempts at home repair. In a very short time Kurt found that his earlier diagnosis of a faulty video cable was correct. He was sure it was the video cable, but mentioned that it might also be the circuit board right next to it marked "High Voltage."